Privacy Policy

Last updated: 16th October, 2026

Buildtique Limited (“we”, “us”) respects your privacy. This policy explains how we collect, use and protect your personal data when you use buildtiquegh.com, in line with Ghana’s Data Protection Act, 2012 (Act 843).

1. Who we are

Buildtique Limited, GM-098-6438, Adenta, Ghana, is the data controller for your personal data. We are registered with the Data Protection Commission of Ghana [registration number]. Our Data Protection Supervisor is [name], reachable at info@buildtiquegh.com.

2. Data we collect

• Contact details: name, email address, phone number
• Delivery and billing addresses, including GhanaPost GPS addresses
• Order details: products bought, order history, delivery instructions
• Payment information: processed securely by our payment providers; we do not store full card or Mobile Money PINs
• Technical data: IP address, browser type, device and pages visited, collected through cookies (see our Cookie Policy)
• Messages you send us, including enquiries and reviews

3. How we use your data

• To process, deliver and support your orders
• To respond to your enquiries and handle returns or warranty claims
• To send order and delivery updates by email, SMS or WhatsApp
• To send marketing messages, only with your consent; you can unsubscribe at any time
• To improve our website, products and service
• To prevent fraud and meet our legal and tax obligations

4. Legal basis

We process your data with your consent, to perform our contract with you, to meet legal obligations, or for our legitimate business interests where these do not override your rights.

5. Sharing your data

We do not sell your personal data. We share it only with:

• Delivery partners who deliver your order
• Payment providers who process your payment
• IT, hosting and email service providers who support our website
• Authorities where required by law

These parties may use your data only to provide their service to us. Some providers may store data outside Ghana; where they do, we require appropriate safeguards.

6. How long we keep data

We keep order and transaction records for [6 years] to meet tax and accounting requirements. Marketing data is kept until you unsubscribe. Other data is deleted when no longer needed.

7. Security

We use reasonable technical and organisational measures, including encrypted (HTTPS) connections and restricted staff access, to protect your data from loss, misuse or unauthorised access.

8. Your rights

Under Act 843 you have the right to:

• Ask what personal data we hold about you and get a copy
• Ask us to correct inaccurate data or delete data we no longer need
• Object to processing, including direct marketing
• Withdraw consent at any time
• Complain to the Data Protection Commission of Ghana

To exercise any right, email info@buildtiquegh.com. We may need to verify your identity first.

9. Children

Our website is not intended for anyone under 18, and we do not knowingly collect children’s data.

10. Changes

We may update this policy. The latest version will always be on this page with its update date.

11. Contact

Buildtique Limited, GM-098-6438, Adenta, Ghana · info@buildtiquegh.com